Like having a tech-savvy grandchild right down the street.
Patient, local tech help — right in your home. Phones, computers, Wi-Fi, and modern tech — explained calmly, in plain English, with no rushing and no jargon.
No voicemail runaround. A real person, usually same day.
TechGrandChild
iMessage · today
Patient
Never rushed, never talked down to.
Local
Right here in Boca, not a call center.
Respectful
Plain English, no jargon, no upsells.
In your home
I come to you — comfortable and familiar.
What I do
If it has a screen or a plug, I can probably help.
Here are the things people ask me about most. If you don't see yours on the list, call anyway — there's a good chance I've handled it before.
Phones & Tablets
- iPhone & Android setup
- Photos, contacts & iCloud
- FaceTime and Zoom
- Blocking spam calls & texts
- "Why is my phone so slow?"
Computers & Printers
- New Mac or Windows setup
- Email, passwords & printers
- Software & security updates
- Speeding up a slow computer
- Moving files from an old machine
Wi-Fi & Smart Home
- Wi-Fi that keeps dropping
- Router & extender setup
- Smart TVs & streaming
- Alexa, Ring & Nest
- Getting devices to play nicely
Modern Tech, Explained
- Using ChatGPT confidently
- Spotting scams & phishing
- Online banking safely
- Two-factor authentication
- Anything new you’ve been curious about
Simple, packaged pricing
Know the price before I knock on the door.
Flat, fixed packages — no surprise hourly bills, no upsells. Payment with cash, check, Venmo, Zelle, or card.
Quick Help Visit
A single question or a small fix — handled calmly.
$89/ up to 60 minutes- One or two issues at your pace
- Clear answers in plain English
- Great first visit
- Most popular
Tech Tune-Up
The full checkup — phone, computer, and peace of mind.
$149/ up to 2 hours- Phone + computer together
- Updates, cleanup & backups
- A mini-lesson on anything tricky
- Cheat sheet you can keep by the desk
New Device Setup
A brand-new phone or computer, set up the right way.
$179/ flat rate- Full iPhone, Android, Mac or PC setup
- Move over photos, contacts & email
- Personal walk-through lesson
- Printed cheat sheet included
Emergency / Same-Day
Something broke and you need it fixed today.
$129/ per hour- Priority scheduling when available
- Honest answer on what's fixable
- No surprise add-ons
Unsure what you need? Just call (561) 555-0123 and I'll tell you honestly.
Monthly care plans
Someone you can text when something looks funny.
Most months you'll barely use it — and that's the point. A care plan means the next time your screen acts up or an email looks suspicious, you just reach out. No awkward “am I bothering him?”
Care Plan
Peace of mind, without paying for every little question.
$29/ month- Up to 5 texts or phone calls per month
- Responses during business hours
- Priority scheduling for visits
- Discounted rate on any in-home visit
- Best value
Care Plan Plus
Full coverage for anyone who loves knowing someone is there.
$49/ month- Up to 10 texts or phone calls per month
- 1 in-home visit every 6 months included
- Same-week appointment priority
- Annual full tech checkup
If something bigger comes up, we'll just schedule a visit — or apply it toward your next appointment. No nickel-and-diming, ever.
Replace with a friendly photo of Jack.
Meet your tech grandchild
Hi, I'm Jack.
I've been the go-to tech person for my family and friends for as long as I can remember. In fact, my 5th-grade teacher used to call me her in-class tech support.
Now I help people right here in Boca Raton with the same things I've always helped loved ones with: phones that don't behave, printers that refuse to print, emails that look suspicious, and new gadgets that came with too many instructions.
My only rule: no jargon, no rushing, and no making you feel silly for asking. If your grandchild would be patient about it, so will I.
Lifelong helper
Fixing tech for family and neighbors since grade school.
Trustworthy
No upsells, no pushy sales, no confusing invoices.
Easy to reach
Call or text a real person — usually same day.
Kind words
What people say after a visit.
“Jack is incredibly patient and explains things in a way that actually makes sense. He helped me set up my phone and I finally feel confident using it.”
Eleanor · Boca Raton
“What I appreciated most was that Jack never made me feel rushed or uncomfortable asking questions. I trust him completely.”
Marvin · Delray Beach
“My computer and printer were driving me crazy. Jack fixed everything and explained what he was doing so I wouldn't be confused again.”
Susan · Boca Raton
Good questions
Things people ask before calling.
Where do you go? What is your service area?
I come to you in Boca Raton, Delray Beach, Highland Beach, Boynton Beach, and West Palm Beach. If you're close by but not listed, just call — I can usually make it work.Do you really come to my house?
Yes. Almost all visits happen at your kitchen table, on your couch, or at your home desk — wherever the device lives. It's easier that way, and less stressful for you.What if I only have one small question?
That's exactly what the Quick Help Visitis for, or if you'd rather not pay per-visit, the Care Plan gives you up to 5 calls or texts a month for $29.How do I pay?
Whatever's easiest for you: cash, check, Venmo, Zelle, or most credit and debit cards. I'll always tell you the price before we start — no surprises.I feel silly. I am really bad with technology.
That's genuinely the best reason to call. My job is to explain things calmly and clearly, answer every question (even the ones you've been embarrassed to ask), and leave you more confident than when I got there.Are you going to try to sell me things I don't need?
No. I don't work on commission and I don't resell hardware. If you need a new router or a bigger iPad, I'll tell you and point you at a fair option — and that's the end of it.What if you can't fix my problem?
I'll tell you honestly, explain what's going on in plain English, and help you figure out the next step — whether that's the Apple Store, a warranty claim, or a replacement.
Still not sure? Call (561) 555-0123 and ask me anything — no commitment.
Ready for calm, patient tech help?
Pick up the phone. I'll answer your questions, tell you honestly what it'll cost, and set a time that works for you. No pressure.
Mon – Sat, 9am – 6pm